Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products or information available through this Website meet your specific requirements.
Your use of this Website, these Website Terms and Conditions, all other policies and terms and conditions related to this Website and any dispute arising out of any of the forgoing are subject to the laws of the United Arab Emirates.
Miral may change the content of this Website and these Website Terms and Conditions (in whole or part) at any time and without prior notification. You are expected to check this page from time to time to take notice of any such changes, as they are legally binding on you.
Certain software may be required to access or use this Website or to electronically open tickets purchased via this Website. Miral will not be liable to any user for any loss or damage caused by such software or arising from any inability to access this Website or tickets which is related to such software.
We assume no responsibility for the content of websites linked on this Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
To the extent permitted by law, we exclude all express and implied warranties, representations and guarantees which may apply to this Website or any content on it or any products available through it, including with respect to the accuracy, timeliness, performance, completeness or suitability of the products, information and materials found or offered on this Website for any particular purpose.
WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, INCLUDING ANY LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION OR LOSS OF BUSINESS OPPORTUNITY, ARISING IN CONNECTION WITH: (I) USE OF, OR INABILITY TO USE, THIS WEBSITE; (II) ANY DELAYED OR FAILED PURCHASE OR DELIVERY OF TICKETS; (III) USE OF OR RELIANCE ON ANY CONTENT DISPLAYED ON THIS WEBSITE; OR (IV) ANY VIRUS THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THIS WEBSITE OR TO YOUR DOWNLOADING OF ANY CONTENT ON IT, OR ON ANY WEBSITE LINKED TO IT.
You undertake to indemnify, protect, release, hold harmless and keep indemnified Miral , its Associated Entities and their respective officers, directors, managers, employees and agents from and against all or any costs (including legal and professional costs and expenses), fees, claims, demands, suits, proceedings, actions, expenses, loss and damage arising from any use of this Website by you, any breach or non-compliance with applicable terms and conditions by you and any claims by any party related to or arising from the actual, intended or promised exchange, transfer or resale of tickets by you. All indemnified claims shall be defended or settled by Miral or its Associated Entities. At the sole discretion of Miral or its Associated Entities, you may be allowed reasonable participation in the defence of any such claims or settlement discussions.
Each paragraph of these Website Terms and Conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
If we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with these Website Terms and Conditions.

This Website will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.

You may not use this Website:

• in any way that breaches any applicable local, national or international law or regulation;
• in any way that is fraudulent, or has any fraudulent purpose or effect;
• for the purpose of harming or attempting to harm others in any way;
• to transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam);
• to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware (each a “Virus”);
• to reproduce, duplicate, copy or resell any part of this Website;
• to access, interfere with, damage or disrupt any part of this Website, any equipment or network on which this Website is stored, any software used in the provision of this Website, or any equipment or network or software owned or used by any third party, each of which is a “Prohibited Use”.

The Park’s social media pages are intended for you, so that you can come and join the conversation, connect with other people and have fun sharing your thoughts and ideas. We want our online communities to be a place where everyone can feel comfortable, which means that there are rules of play. To ensure that visitors of our social media pages may enjoy a positive experience we ask that you do not send, post, upload, use or reuse any content or comments (including photos and videos) which may be:

• a violation of the terms and policies of the social media site concerned;
• threatening, harassing, abusive, violent, inciting of violence or otherwise inflammatory;
• encouraging of conduct that would be considered a criminal offence;
• discriminatory, racist, sexually explicit, vulgar or offensive to other cultures;
• unlawful;
• promotional information, including links to third parties or their products or services;
• political or religious activism;
• infringing on any intellectual property, privacy, or publicity rights;
• a solicitation of any personal or private information from any individual;
• defamatory;
• false, fraudulent or misleading;
• spam, corrupt or containing Viruses;
• off topic or unrelated to the Park; or
• otherwise inappropriate for our social media communities.

Miral does not necessarily endorse and is not responsible for the accuracy of any remarks, opinions, comments, suggestions and other information expressed or included in user comments and posts on our social media pages.
We are under no obligation to oversee, monitor or moderate any of our social media pages. You are solely responsible for the content of your comments and posts on our social media pages. The use of any of our social media pages by a minor is subject to the consent of their parent or guardian.
Should you find any content or comments posted on our social media pages which you believe is not in accordance with either these Website Terms and Conditions then please report it to us here:
socialmedia-me@miral.ae. Finally, please be aware that Miral reserves the right to use, copy, distribute and/or disclose without compensation to you any content or comments that you post on our social media pages, including any ideas or information relating to the Park’s products.
You represent and warrant that you own or have the necessary rights and permissions to use and exploit, and to authorise us to use and exploit, any content or comments that you post on our social media pages. You agree not to enforce any moral or ancillary rights in or to such content or comments against us or our authorised users.
We are excited to have you in our social media community and we look forward to hearing your thoughts!

• By purchasing your tickets online you are deemed to have accepted the Park terms and conditions of entry set out below.
• To use tickets purchased on this Website, at the time of entry you must produce:
  - e-ticket (electronic form or printed copy); and
  - the credit card used to purchase the tickets or valid government issued ID matching the name listed in the booking.

• Purchases must be made using a credit card and will be charged in United Arab Emirates Dirhams.

• For any information regarding the retention of personal data please refer to our Privacy Policy

• Tickets purchased on this Website will be delivered via email to the email address supplied by the purchaser. If this email is not received, please contact us at +971 (2) 496 8000.

• The tickets are non-exchangeable and non-refundable. These tickets are void if re-sold, transferred, altered or damaged

• Tickets shall be void if altered or if they are exchanged, transferred or resold except by licensed distributors as preapproved by Miral in writing.

• If you purchase products or services other than tickets on this Website, additional terms and conditions may apply. You will have the opportunity to review these prior to confirming your booking.

• For applicable terms and conditions relating to ADCB TouchPoints and more information, please visit the ADCB TouchPoints website.

The following words and expressions have the following meanings unless content requires otherwise:

1. Park is defined above
2. you or your refers to guests at the Park
3. we means Miral Experiences LLC, the operator of the Park

Once you purchase your ticket you cannot cancel it. All tickets are non-refundable and non-exchangeable.

If you purchase a dated ticket or experience, the following terms and conditions will apply (unless the product terms and conditions specific different a different change policy): you may change the date of your ticket provided you notify us before 7pm on the day before your scheduled visit. A charge of AED50 will apply per person. Changes after this deadline will not be processed.

For date change as above please contact Yas Concierge at +971 600 511115 to rebook and make the AED 50 payment per person.  Payments will be processed and completed via Yas Concierge.

All tickets sold online are the property of Miral Experiences LLC, the operator of the “Park. Entry and use of the Park is subject to specific product terms and conditions, our general terms and conditions and those set out below:

1. Individuals entering the Park must hold a valid ticket which has been obtained from us, our website or an authorised third party.
2. Please ensure you bring original official government issued photo ID for each ticket holder.
3. The entrance ticket and other entitlements remain our property and are not for re-sale, are non-refundable, non-transferable, and may not be exchanged for commercial gain. Tickets and other entitlements are void if altered.
4. Non-dated tickets do not guarantee entry.
5. You will need to present the original ticket or online e-ticket in order to gain entry into the Park (note this may not be required if you have completed all steps to register for FacePass contactless access).
6. The ticket is valid for the period stated on its face.
7. Your ticket is personal to you and may not be shared with others. The ticket is not valid for special events that require a separate admission charge. Where tickets are valid for re-entry, you must present your ticket in order to re-enter
8. Tickets should be retained and shown for inspection upon demand.
9. Children under the age of 12 must be accompanied by a responsible adult over the age of 18 and holding a valid ticket.
10. If tickets are bought on behalf of other guests (for example, group bookings), the buyer accepts these terms and conditions on behalf of every guest and shall ensure that these terms and conditions are complied with by each person in the group. If you are an adult supervising minor children in the Park then you accept these terms and conditions on behalf of those minors.
11. If you resell a ticket without our express consent, it will be void. By purchasing a ticket you agree that the tickets are for the personal use of you and your party only, and will not be resold or transferred.
12. Terms and conditions relating to ticket categories are available here
13. Additional terms and conditions apply to online purchases – please refer to conditions of sale

1. The standard operating hours of the Park are set out on our website. Operating hours are subject to change.
2. We do not permit the following within the Park:
   • Outside food and beverage (Exceptions are any food required for medical purposes, medically–indicated nutritional supplements and baby food/baby formula)
   • Fighting or abusive language
   • Smoking in non-designated smoking areas
   • Unruly behavior
   • Running
   • Intoxication
   • Queue jumping
   • Weapons of any kind, or potentially dangerous items such as items made of glass or with sharp edges
   • Coolers, suitcases, and bags with wheels
   • Clothing with offensive language or content
   • Clothing that identifies the wearer as emergency personnel
   • Pets (except service animals in special cases that will be determined by us)
   • The use of two-wheeled, self-balancing electric vehicles such as Segways.
   • The use of recreational devices such as remote control drones, toys, scooters, inline skates, skateboards or shoe with built in wheels.
   • The sale of goods or services or the display of goods or services for sale.
   • Photography, videotaping, or recording of any kind for commercial purpose without our prior written approval.
   • Unlawful or immoral behaviour
3. We reserve the right to deny admission for any reason.  We reserve the right to remove guests from the Park if they fail to comply with these terms and conditions or any other applicable rules regulations, or instructions, without a refund. This is without prejudice to any claim that we might have against you or arising from your actions.
4. Please read safety signs and follow the directions of our employees at all times.
5. Your dress and appearance must be suitable for a family theme park and in keeping with the culture and values of the United Arab Emirates.
6. You must supervise children in your care and arrange a meeting place in case you should become separated.
7. Smoking (references to which include electronic cigarettes) is not allowed inside the Park building. You may only smoke in the designated areas outside.
8. The safety and security of our guests is of the utmost importance to us. By entering the Park, you consent to you and your belongings being subject to searches, screenings and/or security checks.
9. Locker rental is available for your convenience at an additional charge; valuable items should be stored in these lockers or not brought into the Park.
10. You must not leave your belongings unattended in the Park.
11. You accept that you have a duty to take reasonable steps to ensure your own safety, taking into account any medical conditions you may have. Use of the Park is at your sole risk. We accept no responsibility for any loss, injury or damage sustained within the Park. You confirm that we are not responsible for any loss, injury or damage sustained by you or to your property and waive all claims against us in this respect, to the maximum extent permitted by UAE law.

1. Height and safety restrictions apply; guests may not be able to experience all rides.
2. Access to a ride is conditional on compliance with the safety rules for that ride. It is your responsibility to read and evaluate the ride description and rules for each ride and see if you can safely participate - you are the best judge of your limitations. If you have specific questions or require additional information, please contact one of our employees who will be happy to assist.  
3. Safety restrictions may impact your ability to use certain rides. Please check the ride restrictions on our website before purchasing your ticket.
4. CAUTION: Certain rides contain bright lighting effects that flash or strobe. If you have sensitivity to these conditions or a history of photosensitive epilepsy, you should avoid these rides.
5. Some rides may feature content that is not suitable for younger guests. Where the ride rules state ‘parental discretion is recommended’, parents or guardians of minors should use their judgment to establish whether the ride is suitable for the minors in their care. 
6. Smoking, eating or drinking is not permitted on any of our rides. 
7. Space is provided at certain rides to leave non-valuable items whist you enjoy the ride. Although we will endeavour to provide reasonable care of such items, we cannot accept liability for loss or damage to those items. You should store valuable items in the lockers provided throughout the Park. 

1. For multiple entry tickets (any ticket with an entitlement of more than one access), we have enabled fingerprint biometric checks, as a fraud prevention measure.
2. For all types of ticket, we offer FacePass services, including contactless access and contactless payment services.
3. You must complete all requirements to enrol for fingerprint biometric checks or FacePass including but not limited to confirming that you have read and understood the Privacy Policy and providing explicit consent for us to process such data. We will communicate all requirements to you through the online or offline enrollment process (as applicable).
4. Where consent is required, you are required to confirm that you are at least 18 years of age and are not a person of determination who cannot provide consent. For persons under the age of 18 or of determination, we will require consent to be provided by a parent or legal guardian.
5. For full information on how and why we process your personal data in connection with the fingerprint biometric checks and FacePass services, please review our Privacy Policy.
6. Please bring original official government issued photo ID for all ticketholders to the Park as this will be required to verify age and consent, and in order to opt out of fingerprint biometric checks and FacePass services if you so choose
7. If you do not agree to the processing of your personal data in accordance with the Privacy Policy , or where consent is required and is not provided or is withdrawn, we will not be able to provide the relevant services to you. We accept no liability for the non-provision or withdrawal of services arising from a refusal to the processing of personal data, to provide the required consent or complete all enrolment requirements.
8. b. You acknowledge and agree that you are solely responsible for the information provided to us when enrolling for our services (including debit or credit card and payment information associated with FacePass) and for all transactions made in connection with FacePass services. All contactless payments made using the debit or credit card linked to your FacePass are non-refundable.
9. You acknowledge and agree that you are solely responsible for the information provided to us when enrolling for our services (including debit or credit card and payment information associated with FacePass) and for all transactions made in connection with FacePass services. All contactless payments made using the debit or credit card linked to your FacePass are non-refundable.
10. Any promotions or discounts offered in connection with FacePass and contactless services are at our discretion and are subject to any specific promotion or discount terms and conditions. We may amend or withdraw such promotions or discounts or their terms and conditions at any time.
11. Once you have unenrolled your FacePass, you will not be able to enrol for FacePass and contactless services again.

1. Certain rides, attractions, shows or outlets may be unavailable during your visit.
2. On certain days, we may operate a ‘Ladies only’ policy at the Park. Please check the Park website ahead of your visit check if a Ladies only door entry policy applies.
3. Although we will use reasonable efforts to keep our website up to date with news, we reserve the right, without prior notice and without refund, liability or compensation, to change the operating hours of the Park or attraction, close any area of the Park temporarily, restrict the number of persons having access to the Park, and/or suspend or cancel any attraction or entertainment program if we consider that the circumstances require. It is your responsibility to check the website and we cannot guarantee that it will inform you of all changes that may be relevant to your visit.
4. You may not be able to gain access to the Park, or certain areas of the Park, during special events or private bookings.

1. We offer parking facilities for the use of our guests only.
2. Vehicles may not be left overnight.
3. Vehicles are parked at the owner’s risk.

1. Areas within the Park and its grounds are monitored by CCTV.
2. We reserve the right to stop picture taking or video recording and confiscate any inappropriate material.
3. c. We may film, sound record or photograph public areas in the Park. By visiting and using the Park you understand and agree to the filming, sound recording and/or photography and possible subsequent exploitation/broadcasts/publication and you therefore agree (i) copyright in these materials rests with us or the authorised party as appropriate and (ii) that we or the authorised party may use, broadcast and exploit such images i in any material in any format whatsoever. You may object to the use of your personal data in connection with any filming, sound recording and/or photography by making a specific request to PRIVACY-me@miral.ae.

1. You accept that you have a duty to take reasonable steps to ensure your own safety, taking into account any medical conditions you may have. Entry into and use of the Park and its services is at your sole risk. We accept no responsibility for any loss, injury or damage sustained within the Park. You confirm that we (Miral Experiences LLC, the Park, our affiliates, owners, sponsors, lessors, licensors, staff agents or representatives) are not responsible for any loss, injury or damage sustained by you or to your property and waive all claims against us in this respect, to the maximum extent permitted by UAE law.
2. Our liability to you is limited to the price of the entrance ticket
3. Liability for indirect, special or consequential losses is excluded.
4. We do not limit liability for death or personal injury caused by our negligence.
5. In the event of an unforeseen park closure, or partial closure, we are not responsible for accommodation, travel or other costs you incur.

This policy explains how Miral Experiences LLC (hereinafter referred to as “Miral”, “we” or “our”) uses Cookies Pixels and similar technologies (hereinafter referred to as “Cookies”) on its website and its subdomains and mobile apps and how you can control these cookies. Miral currently manages and operates Ferrari World Yas Island, Abu Dhabi, Warner Bros. World™ Abu Dhabi, Yas Waterworld Yas Island, Abu Dhabi, CLYMB™ Yas Island, Abu Dhabi, Qasr Al Watan and SeaWorld Abu Dhabi leisure facilities in Abu Dhabi with new leisure facilities planned for the future (the “Attractions”).This policy applies to any Miral related website and mobile app (hereinafter the “Parks”) and this policy applies to any Miral related website and mobile app linked to the Parks (hereinafter referred to as the 'Website(s)').

If you click ‘OK’ on our pop up banner you accept our Cookies Policy. You can chose which Cookies to accept or accept all. If you do not agree to our use of Cookies in this way, you should set your browser settings accordingly or not use the Websites. If you disable Cookies this may impact your user experience while using our Websites.

You can opt-out of each cookie category (except strictly necessary cookies) by clicking on the “cookie settings” button below:

A cookie is a small file, typically of letters and numbers, that contains information downloaded on to your computer or mobile device when you access certain websites or apps (hereinafter 'Cookies'). Cookies allow a website to recognize a user’s device and are used in order to make websites work more efficiently, as well as to provide information to the owners of the website or app.

For more information on Cookies and how to control your preferences, you may want to refer to the following independent website on Cookies: http://www.allaboutcookies.org

We use the following Cookies on our Websites to track Website usage and provide a better user experience:

Strictly Necessary Cookies
These Cookies are necessary to provide you with our service as they enable our Websites to function properly, securely and cannot be disabled. Without these Cookies we would be unable to provide you with the services you have requested. For example, such Cookies allow us to remember the contents of your shopping basket while browsing. If you create an account with us, we will use Cookies for the management of the signup process and general administration. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. Some Cookies are also required to ensure the security of the Website, ensure security when you make a payment or to ensure that the content of the page loads quickly and effectively.

Performance Cookies
We use these Cookies to improve how our Websites work. For example, such Cookies may be used for analytical purposes such as counting the number of unique visits to our Websites, which pages visitors go to most often and assess whether users get error messages from web pages. These Cookies do not collect information that may identify a visitor. All such information collected is aggregated and therefore anonymous

Functional Cookies
We use these Cookies to enhance and personalize your browsing experience on our Websites. For example, these Cookies allow our Websites to remember choices you make (user name, language or the region you are in) and provide enhanced, more personal features.

Targeting and Behavioral Advertisement Cookies
We use these Cookies to deliver more relevant advertisements to you and to measure the effectiveness of our advertising campaigns. These Cookies are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. This category also includes cookies set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

First/Third Party Cookies
Some of the Cookies described above are Cookies that we have placed on our Websites' “First Party Cookies”. Others have been placed on our Websites by third parties “Third Party Cookies” (coming from other websites and organisations). We sometimes use third party analytics such as Google Analytics to track and measure usage of the Websites so that we can continue to produce engaging content. For example, these Cookies may track how long you spend on the Website or pages you visit which helps us to understand how we can improve our Websites for you. We also use social media buttons and/or plugins on the Websites that allow you to connect with your social networks in various ways. To enable this connection with your social media accounts, third parties such as Facebook and Google+ will set Cookies through our Website which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Session Cookies and Persistent Cookies
We are using both session and persistent Cookies. Session Cookies are temporary files which are erased when you close your browser and will not be stored for long term. Persistent Cookies are stored on a user’s device in between browsing sessions and will remain in your browser until you manually delete them.

You can control the cookies settings at any time by pressing on the ‘COOKIES SETTING’ icon at the top of this page. You can control your Cookies from your browser menu. You can easily remove any Cookies that have been created in the Cookie folder of your browser. Depending on the type of browser that you use, please see the steps to follow for deleting and/or disabling your Cookies http://www.allaboutcookies.org/manage-cookies/

However, please be aware that disabling Cookies will affect the functionality or certain features of our Websites. For any privacy queries, please contact us at PRIVACY-me@miral.ae